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by Julie Hood

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 Buyer's Guide:  Palm® Handhelds


Considering a new handheld?  

Here are some things to consider....

1. How does it fit into my hand? How does the case open? Is it easy to get the stylus out of its slot? 

Make sure the PDA feels comfortable to you. Try it out (Best Buy is one of my favorite places to test drive the different models).

2. How much can I spend? PDAs range from about $200 to as much as a complete laptop computer system. 

3. What accessories do I need? Make sure you buy a keyboard (below) or your model comes with a thumb keyboard. The PDA handwriting called Graffiti 2 is not nearly as efficient as a keyboard. 

You may also want a case, and possibly a separate car charger.

4. What is the typical battery life, and how does the PDA charge? You want a model with long battery life.

How does the PDA's cradle connect to your computer for hot-syncing (for example, if the PDA requires an USB connection, does your computer have a USB port?). 

Hot-syncing copies the data on your PDA to your computer and back -- syncing the two machines.

5. Do I need special features like a color screen, a voice recorder, Bluetooth or Wi-Fi access? Some of the latest models come with a built-in voice recorder to quickly make verbal notes. Bluetooth and Wi-Fi are both ways to connect your PDA to computer networks or other devices like printers.  Here is a more detailed explanation.

5. How much space do I need? Just like your computer, different models have different amounts of RAM. Some of the newest PDAs come with expansion slots allowing you to add special cards called SD cards to store pictures, music and additional data.

6. Do I need a combination PDA and phone? With models like the Samsung phones and Handspring Treo smartphones you can carry just one electronic device.  This can be very useful if you have multiple devices (pager, phone, PDA) and want to eliminate one device.  

A few things to remember:  
1. Verify with your wireless provider service that you can use a smartphone. Certain models only work with certain wireless companies. 
2. If one device goes down, both may be out of commission. 
3. If you need to see your datebook and planner while you are talking on your phone, it can be a challenge with a combination model.  
4.  How much will you use internet access on your PDA?  Most smartphones can also be configured to access the internet and check your email using your cell phone (check on additional fees and per-minute charges).

7.  Should I get a Palm or Pocket PC?  This is a complicated question, similar to the Windows vs. Mac question.  Personally, I use Palms and love them.  They work seamlessly with my Windows PC and the interface is very intuititive.  Because of this I've never tried the Pocket PCs.  Here is another discussion about Palm vs. Pocket PC from users of both.

8.  What is the return policy?  What if you don't like your new PDA?  How easily will you be able to return it?  Is there a restocking charge?  How long do you have to return it?  Will you receive cash or store credit?  If the model is defective, will you receive a replacement model?  You may want a local store, so you do not have to pay shipping charges.

Check out the PalmOne store for more pricing and model comparisons.

Palm Tungsten E
Tungsten E
 

 

Palm Tungsten T3
Tungsten T3  
 

 

Palm Zire 71
Zire 71  

 


Treo 600 Smartphone

 
More keyboards
  
More accessories What fits my PDA?

Interested in training courses?  Email pda@juliehood.com for more details.

Please note - this page was last updated on April 14, 2004.  The models and pricing change frequently.

 

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